E-commerce works on the same principles as a physical store. Customers come into your e-commerce store, browse products and make a purchase agen poker resmi. The big difference is they don’t have to get off their couch to do so, and your customer base isn’t limited to a specific geographic area or region.
Whether you’re selling running shoes or home supplies, you go through the same process when operating an e-commerce website:
Accept the order. The customer places an order on your website or e-commerce platform. You’ll be alerted that an order was placed.
Process the order. Next, the payment is processed, the sale is logged, and the order is marked complete. Payment transactions are usually processed through what is known as a payment gateway; think of it as the online equivalent of your cash register.
Ship the order. The last step in the e-commerce process is shipment. You have to ensure prompt delivery if you want repeat customers. Thanks to Amazon, consumers are used to getting items within two days.
To show how it works in action, here’s a look at a product’s journey when it is purchased online:
A customer visits your online shop and browses your products. She settles on a shirt. She chooses the size and color and adds it to the shopping cart.
An order manager or order management software confirms the product is in stock.
If the product is available and the customer is ready to check out, she enters her payment card details and shipping information on your payment form or page.
The payment processor, typically a bank, confirms the customer has enough cash in the bank or enough credit on her card to complete the transaction.
The customer gets a message on the website that the transaction went through. This all happens in seconds.
The order is dispatched from the warehouse and shipped. The customer will receive an email that the product is out for delivery.
The order is delivered, and the transaction is complete.